Tag: Customer Service
Caledonian Sleeper Commuters File 900 Complaints Post-Nationalisation
Almost 900 complaints have been lodged against the Caledonian Sleeper service in the 18 months since its nationalisation. Scottish ministers have been accused of...
Spread Holiday Cheer: Encouraging Kindness Towards Retail Staff During Christmas Rush
The holiday season is fast approaching, and with it comes the busiest time of year for retail workers. As shoppers gear up for Black...